Helpful Tips

Struggling to find an answer to your plumbing or heating question?

Let us help you, have a look through our frequently asked questions to help solve your question. Alternatively, message us directly and we will do our best to help you.

We install Worcester Bosch for natural gas / LPG and Grant for oil. However, if you had a particular boiler manufacturer you prefer, we are happy to install your preference.

Call National Grid UK on 0800 111 999, any time, day or night

  • Extinguish all naked flames and do not smoke or strike matches
  • Do not touch any electrical switches to turn off or on
  • Turn the gas off at the meter
  • Open doors and windows
  • Get everyone out of the affected area

We are qualified to carry out all types of plumbing work from a simple dripping tap, to shower and radiator installations.

  • Thaw the pipe out. This can be done using a filled hot water bottle or gently with a hair dryer

Alternatively watch our video on defrosting frozen pipes in winter here.

  • Insulate your loft and the sides of your water tanks.
  • Insulate your pipes
  • Open the loft hatch on cold days to let the warm air in
  • Keep your central heating on low or set it to come on a couple of times a day, especially if you are going away

Gas Safe are the governing body who replaced Corgi in 2009. All engineers who work on gas are legally required to be registered with Gas Safe and will carry a Gas Safe card. Click here to visit the Gas Safe website.